Monday, January 28, 2013

Dr Koh Poh Koon ill-fated battle

The PAP candidate for Punggol East By-Election, Dr Koh Poh Koon suffered a defeat of great significance - PAP's first defeat in their own backyard in decades.

Revelations that he only became a PAP member 2 weeks before the election, that he did not take up the offer at first asking, and that his election campaign speaks nothing of what his predecessor had already done / done right / and still yet to be done. He campaigned like as if he is running for a fresh slate. Not to mention, a personal opinion, that he doesnt look like someone I can trust.

Coupled with all the disastrous revelations and continued unhappiness; and surprisingly, poor town management (rivervale mall saga), that had hardly been addressed since the last election, he is destined to become, perhaps, the weakest PAP candidate since Tin Pei Ling. Under such bad political climate and condition for the PAP, they should have selected a heavy weight (maybe from the Aljunied GRC team - although perhaps none of them want to return to politics) to fight this battle... His surgeon background is hardly enough to ward off the negative public sentiment.

So if WP cant even win against such a weak candidate, GE2016 is likely to be a struggle to build on what they had gained in the last election.

Although, on hindsight, its hard to think of who could be capable enough to win it for PAP. (the only person I thought who could, is George Yeo)

WP now in PAP's league.

I have not been certain of a Worker's Party victory in Punggol East SMC, despite feeling that WP have a good chance at winning it. Alas when the result came, its better than I expected, WP's Lee Li Lian won more than half of the total vote cast, despite being in a 4 corners fight for the seat.

Other than the usual generic stuff you had read or heard about what this means for Singapore and Singapore politics, more importantly, its how Worker's Party is officially seen as an equal to PAP.

Never before since the early years of our nation's independence, had any Opposition parties held in as high an esteem as the PAP. No Oppositions; not SDP, SPP, SDA, NSP or even WP years ago had been much of a fight for the PAP. PAP elections is like going thru the motion, just appease the people, and the election is won. PAP had never really needed to explain themselves thoroughly of their decisions and actions; they didnt even do that during the last GE which they lost Aljunied GRC; they only apologised. In short, the Oppositions had not been even vaguely been an effective check and balance they kept selling themselves to be; they just arent seen as credible enough.

However, Punggol East SMC by-election changed that. For PAP to lose their own ground, its devastating. Its a sign that in the coming General Elections, voters would be willing to put their bet on the Worker's Party just as the Punggol East SMC residents had done. I'm not saying WP is going to win every seat they fight, nor are they really better than PAP. But simply that WP had now officially proven that they are capable of winning against the PAP and seen as just as credible as the PAP which the resident can put their faith in - battles between PAP and WP during the next GE will have to be taken very seriously by the PAP.

PAP will have to really start answering serious question posted to them, look after their towns really well (especially those they are likely to be competed by WP) and can no longer "cheat" their way with carrots and threats (which works extremely badly against a nation of people who just have too big an ego to take that lying down). PAP will run risk of losing more GRCs to WP, as more and more people is embolden to vote for WP. Every PAP vs WP battles may all become a 50-50 fight.

Just like Mr Lee Kuan Yew had said, if the Opposition is any decent, the people will vote for them. And his prophesies are coming true.

Wednesday, January 2, 2013

PAP Town Councils - AIM controversy.

I have been laying dormant and unwilling to write more on political stuff.... but this Town Councils - AIM thing is really giving me plenty to be angry about.

I shall quote the entire Today Paper's article of Dr Teo Ho Pin's (Coordinating Chairman for the 14 PAP Town Councils) statement, posted on the Today website on 2 Jan 2013.

Coordinating Chairman for the 14 PAP Town Councils Dr Teo Ho Pin has issued a statement on why the town councils entered into a transaction with Action Information Management for the redevelopment of their computer system. This follows a dispute over the termination of Aljunied-Hougang Town Council's former computer and financial systems. Here is the statement in full:


1. On 28 December 2012, I issued a press release in response to Ms Sylvia Lim's statement on the website of the Aljunied-Hougang Town Council. Ms Lim had made various assertions in her statement. However, her statement was made without citing the relevant facts. I now make this further statement to set out fully the relevant facts. 
2. I am the co-ordinating Chairman of all the PAP-run Town Councils ("the TCs"). The PAP TCs meet regularly and work closely with one another. This allows the TCs to derive economies of scale and to share best practices among themselves. This improves the overall efficiency of the TCs, and ensures that all the PAP TCs can serve their residents better. 
3. In 2003, the TCs wanted to harmonise their computer systems. Hence, in 2003, all the TCs jointly called an open tender for a vendor to provide a computer system based on a common platform. NCS was chosen to provide this system. The term of the NCS contract ("NCS contract") was from 1 August 2003 to 31 October 2010. There was an option to further extend the contract for one year, until 31 October 2011. 
4. In 2010, the NCS contract was going to expire. The TCs got together and jointly appointed Deloitte and Touche Enterprise Risk Services Pte Ltd ("D&T") to advise on the review of the computer system for all the TCs. Several meetings were held with D&T. 
5. After a comprehensive review, D&T identified various deficiencies and gaps in the system. The main issue, however, was that the system was becoming obsolete and unmaintainable. It had been built in 2003, on Microsoft Windows XP and Oracle Financial 11 platforms. By 2010, Windows XP had been superseded by Windows Vista as well as Windows 7, and Oracle would soon phase out and discontinue support to its Financial 11 platform. 
6. The TCs were aware of and concerned about the serious risks of system obsolescence identified by D&T, and wanted to pre-empt the problem. In addition, as the NCS Contract was about to expire, they sought a solution which would provide the best redevelopment option to the TCs, and in the interim would allow them to continue enjoying the prevailing maintenance and other services. 
7. As Coordinating Chairman of the TCs, I had to oversee the redevelopment of the existing computer system for all TCs. It was clear to me that the existing computer software was already dated. The NCS contract would end by 31 October 2011 (if the one year extension option was exercised). However, assessing new software and actually developing a replacement system that would meet our new requirements would take time, maybe 18-24 months or even longer. We thus needed to ensure that we could get a further extension (beyond October 2011) from NCS, while working on redevelopment options. 
8. D&T also raised with the TCs the option of having a third party own the computer system, including the software, instead, with the TCs paying a service fee for regular maintenance. This structure was not uncommon. 
9. We decided to seriously consider this option. Having each of the 14 individual TCs hold the Intellectual Property (IP) rights to the software was cumbersome and inefficient. The vendor would have to deal with all 14 TCs when reviewing or revising the system. It would be better for the 14 TCs to consolidate their software rights in a single party which would manage them on behalf of all the TCs, and also source vendors to improve the system and address the deficiencies.
10. The TCs thus decided to call a tender to meet the following requirements: 
a. To purchase the software developed in 2003, and lease it back to the TCs for a monthly fee, until the software was changed; 
b. To undertake to secure extensions of the NCS contract at no extra cost i.e. take on the obligation to get an extension on the existing rates, until the TCs obtained new or enhanced software. This was put in to protect the financial position of the TCs; and
c. To work with the TCs to understand their enhancement and redevelopment needs and look for a suitable vendor to provide these upgrades.
11. Under the tender, the TCs sold only the IP in the old software. The ownership of the physical computer systems remained with the individual TCs. We wanted to sell the IP rights in the old software because it had limited value and was depreciating quickly. Had we waited until the new system was in place, the IP to the superseded old software would have become completely valueless. 
12. The TCs advertised the tender in the Straits Times on 30 June 2010. Five companies collected the tender documents. These were CSC Technologies Services Pte Ltd, Hutcabb Consulting Pte Ltd, NCS, NEC Asia Pte Ltd and Action Information Management Pte Ltd ("AIM"). 
13. I am aware that NCS considered bidding but in the end, decided not to do so as it was of the view that the IP rights to software developed in 2003 on soon to be replaced platforms were not valuable at all. 
14. Another company withdrew after it checked and confirmed that it was required to ensure renewal of the NCS contract without an increase in rates. The company did not want to take on that obligation. The others may also have decided not to bid for similar reasons.
15. In the end, only AIM submitted a bid on 20 July 2010. 
16. We evaluated AIM's bid in detail. First, AIM's proposal to buy over the software IP would achieve our objective of centralising the ownership of the software, consistent with the model suggested by D&T. 
17. AIM was willing to purchase our existing software IP for S$140,000, and lease it back at S$785 per month from November 2010 to October 2011. The lease payments to AIM would end by October 2011, with the expiration of the original NCS contract. Thus after October 2011, the TCs would be allowed to use the existing software without any additional lease payments to AIM, until the new software was developed. 
18. This meant that the TCs expected to gain a modest amount (about S$8,000) from the disposal of IP in the existing software. 
19. Second, AIM was willing to undertake the risks of getting an extension of the NCS contract with no increase in rates. This was the most important consideration for us, as it protected the TCs from an increase in fees. 
20. Third, we were confident that AIM, backed by the PAP, would honour its commitments. 
21. Given the above considerations, AIM had met the requirements of the tender on its own merits. We assessed that the proposal by AIM was in the best interests of the TCs, and thus awarded the tender to AIM. 
22. Under the contract with AIM, the TCs could terminate the arrangements by giving one month's notice if the TCs were not satisfied with AIM's performance. Similarly, AIM could terminate by giving one month's notice in the event of material changes to the membership of a TC, or to the scope and duties of a TC, like changes to its boundaries. This is reasonable as the contractor has agreed to provide services on the basis of the existing TC- and town-boundaries, and priced this assumption into the tender. Should this change materially, the contractor could end up providing services to a TC which comprises a much larger area and more residents, but at the same price. 
23. Since winning the tender, AIM has negotiated two extensions of the NCS contract until April 2013, at no increase in rates. The first extension was from November 2011 to October 2012, and the second from November 2012 to April 2013. The TCs received a substantial benefit in terms of getting the extensions from NCS beyond the original contract period, without any increase in prices. 
24. AIM has also been actively working with several vendors to explore new software options and enhancements for the TCs. AIM has identified software from a number of possible vendors, and has invited them to make presentations to the TCs in order for a suitable option to be chosen. 
25. Following the expiry of the initial lease arrangement for the software from AIM on 31 October 2011, no further lease payments for the software were made to AIM. During the period of its contract extension from November 2011 to April 2013, the management fee payable to AIM for the whole suite of services it provided was S$33,150, apart from what was payable to NCS for maintenance. In the end, inclusive of GST, each TC paid slightly more than $140 per month for AIM to ensure continuity of the existing system, secure the maintenance of this system at no increased costs, and identify options for a new system to which the TCs could migrate. 
26. We entered into the transaction with AIM with the objective of benefitting the TCs. Over the last two years, the intended benefits have been realised. There is thus no basis to suggest that the AIM transaction did not serve the public interest, or was disadvantageous to residents in the TCs.


Dr Teo Ho Pin
Coordinating Chairman
14 PAP Town Councils 



I read it sharply, with extra care taken when coming to "legal-like" phrasings... and I found it to be a tremendous play on words.

Let me go thru all the dubious points:

"The term of the NCS contract ("NCS contract") was from 1 August 2003 to 31 October 2010. There was an option to further extend the contract for one year, until 31 October 2011. "
"In 2010, the NCS contract was going to expire. The TCs got together and jointly appointed Deloitte and Touche Enterprise Risk Services Pte Ltd ("D&T") to advise on the review of the computer system for all the TCs. Several meetings were held with D&T. "
" However, assessing new software and actually developing a replacement system that would meet our new requirements would take time, maybe 18-24 months or even longer. We thus needed to ensure that we could get a further extension (beyond October 2011) from NCS, while working on redevelopment options. " 


The contract was from 2003 to 2011, and it takes them until 2010 before realising that it will take 1.5 - 2 years to develop the software???

And then, in the past: "In 2003, the TCs wanted to harmonise their computer systems. Hence, in 2003, all the TCs jointly called an open tender for a vendor to provide a computer system based on a common platform."

So why isnt it that they call for the same open tender for a vendor to provide that new computer system???


------



 "10. The TCs thus decided to call a tender to meet the following requirements: 

a. To purchase the software developed in 2003, and lease it back to the TCs for a monthly fee, until the software was changed; 

b. To undertake to secure extensions of the NCS contract at no extra cost i.e. take on the obligation to get an extension on the existing rates, until the TCs obtained new or enhanced software. This was put in to protect the financial position of the TCs; and

c. To work with the TCs to understand their enhancement and redevelopment needs and look for a suitable vendor to provide these upgrades."


First, they expect that a private company can negotiate with NCS to get extension on existing mantainence rate from NCS to remain the same. You mean Town Councils dun have enough power to do that???

2nd. To work with the TC to understand enhancement and redevelopment needs of what? the existing software?


------

 "3. In 2003, the TCs wanted to harmonise their computer systems. Hence, in 2003, all the TCs jointly called an open tender for a vendor to provide a computer system based on a common platform. NCS was chosen to provide this system. "

So in the case of "provide a computer system" - why is the IP with TCs? Providing and developing a computer system is 2 different thing.


-------

"17. AIM was willing to purchase our existing software IP for S$140,000, and lease it back at S$785 per month from November 2010 to October 2011. The lease payments to AIM would end by October 2011, with the expiration of the original NCS contract. Thus after October 2011, the TCs would be allowed to use the existing software without any additional lease payments to AIM, until the new software was developed. 
18. This meant that the TCs expected to gain a modest amount (about S$8,000) from the disposal of IP in the existing software. 
19. Second, AIM was willing to undertake the risks of getting an extension of the NCS contract with no increase in rates. This was the most important consideration for us, as it protected the TCs from an increase in fees. 
20. Third, we were confident that AIM, backed by the PAP, would honour its commitments. "


So, for 8000 dollars, TCs decide to do this complicated business. And since when the TCs are not backed by the PAP??? So now because its PAP, NCS will give special price???

So PAP = special price?


Another thing, if TC expects to earn 8000, that also means AIM will lose 8000 SGD.

Which company do this kindda loss making business?

-------

 "24. AIM has also been actively working with several vendors to explore new software options and enhancements for the TCs. AIM has identified software from a number of possible vendors, and has invited them to make presentations to the TCs in order for a suitable option to be chosen." 

2010 until now 2013 liao, still dun have a new software?

And why is AIM becoming the sole vendor for the new software project?

Isnt that already going around what was fair trade and virtually constituting to a corruption or under the table deal?

Putting a ridiculous terms which no business can take up, and then benefiting the only company that can take it up with a probable million dollar project (software development are expensive)???

The terms of the tender, and the "action" is not congruent.


--------

 "25. Following the expiry of the initial lease arrangement for the software from AIM on 31 October 2011, no further lease payments for the software were made to AIM. During the period of its contract extension from November 2011 to April 2013, the management fee payable to AIM for the whole suite of services it provided was S$33,150, apart from what was payable to NCS for maintenance. In the end, inclusive of GST, each TC paid slightly more than $140 per month for AIM to ensure continuity of the existing system, secure the maintenance of this system at no increased costs, and identify options for a new system to which the TCs could migrate. "


So first, they say, no extra fees to be paid to NCS, or rather, the TCs will pay no extra fees for the extended maintenance. Then they also say, they will pay no lease for the software after October 2011.

Now suddenly, we have management fee to be paid to AIM, apart from the maintenance fee for NCS.

So the TCs paid 33,150 SGD for the 18 mths contract extension for this management fee. Is there management fee for the original contract? So in addition to the "leasing", isnt it losing money for the TCs?




==========================


 IMPT QUESTIONS:

- So what about the contracts of TCs which have boundary changes? How was it dealt with, for example, my GRC: PM Lee's AMK GRC?

- Why is there isnt a open tender for the next version of this sofware? Why is it done only under AIM?

- Why from 2010 to today (2013), the new software still arent ready?

- Is there management fee on top of the lease back by AIM during the initial contract?

Its not just a matter of serving public interest or not. Its a matter of integrity and if there is corruption or not.




There is a simple rule to many things: if you feel that something is wrong, more often than not, something is definitely wrong.